Return & Refund Policy
Please review our return and refund policy carefully before initiating a return request.
Our Commitment to Customers
At Only Dragon Parts Kit, we strive to provide high-quality military surplus and firearm components to collectors and builders. Because of the unique nature of de-milled parts kits and surplus items, please review our return and refund policy carefully.
Return Period
We offer a 15-day inspection period from the date of delivery. If you are unsatisfied with your purchase, you must contact our customer service team within this 15-day window to initiate a return.
Condition of Returns
To be eligible for a return:
- Items must be in the exact condition in which they were received.
- The kit must be complete. If any pins, springs, or small components have been lost after opening, the return may be denied.
- Modifications: We cannot accept returns on any parts kit that has been modified, sanded, ground, welded, or where assembly has been attempted.
Surplus Grading Disclaimer
Most items sold by Only Dragon Parts Kit are Military Surplus.
- Descriptions such as “NRA Good” or “Excellent” are industry standards for surplus condition.
- Minor surface wear, scratches, or cosmoline (storage grease) may be expected and are not automatically considered defects.
- Refund requests based on condition are subject to inspection and may be subject to a restocking fee.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Individual small replacement parts, including pins, springs, and screws.
- Any kit where the barrel has been pressed or the receiver has been modified or welded.
Restocking Fees
Applies to change-of-mind or buyer’s-remorse returns.
May apply after payment processing and before shipping.
Shipping Costs
- Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to a documented shipping error on our part.
- Original Shipping: Shipping fees are included in every eligible product listing unless otherwise stated.
Refund Process
Once your return is received and inspected:
We will send you an email confirming that your returned item has been received.
We will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed and applied to your original method of payment within 1–2 business days.
How to Initiate a Return
Contact our customer service team with your order number and the item you wish to return. Please do not ship any item back without receiving a confirmed Return Merchandise Authorization (RMA) number.
✉ CONTACT CUSTOMER SUPPORT info@onlydragonpartskit.comImportant: Do not ship items back without first receiving a confirmed RMA number from our customer service team.
Only Dragon Parts Kit
Professional customer support and dependable service
for parts kits, equipment support, maintenance,
and related customer service needs.
Dependable Service • Professional Support
|
Quick Links
|
Customer Service
|
Contact Us
⌖
LOCATION
Boulder, Colorado
Available payment methods
|
